I am receiving the following errors: "your connection is not private", or "err_tunnel_connection_failed".

These errors will generally appear when using our Residential Scraper proxies.

If you are receiving an error that shows "your connection is not private", this means you have not properly downloaded and installed our SSL certificate. Once installed, this error will disappear. 

To learn how to install the certificate, please visit our documentation by clicking here

If you are receiving an error that shows "err_tunnel_connection_failed", it could mean that you are attempting to connect to a website that isn't supported by our Residential network.

In this case, please open a support request below, so we can investigate further: 
https://support.oculusproxies.com/hc/en-us/requests/new

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How to Fix Err Tunnel Connection Failed in Chrome

 

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